Introduction. Currently, the demand for high-quality medical services is increasing in the healthcare system at various levels against the background of difficulties in financing the industry. The increase in demand for healthcare services is largely due to the development of modern information technologies (IT), which represent new opportunities in providing diagnosis and treatment of diseases and create the basis for increased expectations from the population. It is no coincidence that the key problems of healthcare include the issues of investing in information (digital) technologies with the inclusion of the latter in models of medical care in various conditions. Purpose: to study the role of modern information technologies in improving the organization of medical care to the population. Materials and methods. The main scientific basis of this study was the publications of domestic and foreign scientists on the problems of using modern information technologies in the healthcare system from the standpoint of improving the organization of medical care. Over 100 new literature data have been studied, mainly over the past five years, and 37 sources have been used in this review. The publication has been prepared using modern methods of analytical and content analysis. Results and discussion. The adopted "Strategy for the Development of healthcare in the Russian Federation for the long-term period 2015-2030" notes the importance of the development of informatization and the introduction of an electronic medical information system, the formation of personal offices of medical personnel, the development of electronic decision-making assistance systems, access to electronic resources of information and training format, the development of telemedicine technologies. Modern areas of health informatization include the use of technologies such as: Big Date (Big Data); blockchain; Internet of medical things; robotics; 5G networks; 3D printing and others. Despite the development of IT, there are significant problems of their implementation in healthcare: the age composition of the staff; the availability of slots when making an appointment with a doctor in electronic form; duplication of paper and electronic media; inertia of the industry as a whole; insufficient staff readiness; errors in filling out accounting and reporting documentation when preparing electronic documents. Conclusion. Information technologies in healthcare currently occupy a significant position in public health protection both at the level of therapeutic and diagnostic approaches and in the field of organizational and managerial technologies, which generally makes it possible to increase the availability, quality and productivity of medical care. IT in medicine is being implemented in various directions, including the formation of a Unified state Information System in the field of healthcare (EGISZ). The improvement of the healthcare system based on the development of IT is changing the interaction between medical organizations and patients, increasing the possibilities of providing medical care in terms of diagnosis, consultations, treatment, including on a remote basis. Attention should be paid to the rather uneven development of information technologies, the need to use significant financial, technological and human resources in this area at different levels of the functioning of the healthcare system, which requires timely management decisions.