Научно-практический рецензируемый журнал
"Современные проблемы здравоохранения
и медицинской статистики"
Scientific journal «Current problems of health care and medical statistics»
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Диагностика и профилактика преждевременного старения

Организация здравоохранения

STUDYING OF SATISFACTION OF MEDICAL PERSONNEL OF MENTAL HEALTH SERVICE WITH QUALITY OF DELIVERY OF HEALTH CARE

Davidov D.R.1,2, Shikina I.B.1,3, Masyakin A.V.4
1. Central Research Institute for Organization and Informatization of Medical Care, Ministry of Health of Russia, Moscow
2. Psychiatric Clinical Hospital № 4 P.B. Gannushkina of the Moscow Department of Health, Moscow
3. "Central State Medical Academy" of Presidential Property Management Department of the Russian Federation, Moscow
4. Moscow Region Healthcare Department, Krasnogorsk
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Summary:
Introduction: Providing the population with affordable and high-quality medical care is a priority in the development of healthcare, which can be achieved, including with the required number of medical workers and their level of qualification. Materials and methods: A prospective analytical (cohort) study was conducted in June-July 2019 in the form of a sociological survey with the participation of medical personnel of the State budgetary health institution “Psychiatric Clinical Hospital No. 4 named after P. B. Gannushkina ”of the Moscow Department of Health, of which: 77.9% of hospital doctors (53 of 68), 65.4% of hospital nurses (193 of 295), 52.8% of dispensary doctors (84 of 159), 38% Nursing Dispensaries (132 of 347). The average age of hospital doctors is 37 ± 4.2 years, clinics doctors - 48 ± 5.3 years, hospital nurses - 35 ± 3.8 years, clinic nurses - 39 ± 4.3 years. The questionnaires included questions on the quality of medical care: 6 questions for nurses and 7 for doctors. Purpose of the study. Assess the satisfaction of the medical staff of a psychiatric service with the quality of their medical care. Results and discussion: In the conditions of the modern organization of the activities of psychiatric medical organizations, there is a fairly high satisfaction with the work of the medical staff of the Psychiatric Clinical Hospital № 4 P.B. Gannushkina of the Moscow Department of Health, despite the high degree of responsibility imposed on them. Conclusion. There is a high degree of satisfaction of the medical staff of the psychiatric service with the quality of the medical care they provide.
Keywords Health Care Surveys; Quality of Health Care, Health Care Providers, Psychiatric Medical Organizations.

Bibliographic reference:
Davidov D.R., Shikina I.B., Masyakin A.V., STUDYING OF SATISFACTION OF MEDICAL PERSONNEL OF MENTAL HEALTH SERVICE WITH QUALITY OF DELIVERY OF HEALTH CARE // Scientific journal «Current problems of health care and medical statistics». - 2020. - №2;
URL: http://healthproblem.ru/magazines?textEn=478 (date of access: 19.04.2024).

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